> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up Staff Notifications for Threats and Violence Alerts

> Create a separate escalation list for Threats and Violence alerts, or reuse the Suicide and Self Harm list — configurable by school hours.

The Threats and Violence escalation list lets Beacon Super Users and Super Counselors designate a separate group of contacts to receive notifications when a Threats and Violence alert is generated. You can reuse the same escalation list as Suicide and Self Harm alerts, or create a distinct list.

<Note>
  Threats and Violence alerts require Beacon Core or Beacon 24/7 licensing.
</Note>

## Understand How Escalation Lists Work

Notifications are sent based on tier order. Contacts in tier 1 are notified first. If no action is taken within the configured interval time, Beacon notifies tier 2 contacts. This cycle continues according to the [notification settings](/products/beacon/notification-settings) for the category.

You can add multiple contacts to each tier. All contacts in a tier are notified at the same time. Multiple tiers can be edited simultaneously.

## Use the Same Escalation List as Suicide and Self Harm Alerts

1. Go to [beacon.goguardian.com](https://beacon.goguardian.com).

2. Click **Settings** in the navigation menu, then go to **Escalation Lists**.

3. Click the **Threats + Violence** tab.

4. Turn on **Yes** for "Do you want the same escalation list settings as Suicide + Self Harm?"

5. Click **Save Changes** at the bottom of the screen.

<img src="https://mintcdn.com/goguardian/aEDDL1SK1waBtbUG/images/screenshots/set-up-staff-notifications/step-01.png?fit=max&auto=format&n=aEDDL1SK1waBtbUG&q=85&s=db3271d9269e963cab0d4975b4927855" alt="Click Save Changes at the bottom of the screen." width="912" height="745" data-path="images/screenshots/set-up-staff-notifications/step-01.png" />

## Create a Separate Escalation List for Threats and Violence Alerts

1. Turn on **No** for "Do you want the same escalation list settings as Suicide + Self Harm?"

2. Go to the **School Hours** section. Add contacts in the order they should be notified during school hours.

3. Click **Save Changes** at the bottom of the screen.

<img src="https://mintcdn.com/goguardian/aEDDL1SK1waBtbUG/images/screenshots/set-up-staff-notifications/step-02.png?fit=max&auto=format&n=aEDDL1SK1waBtbUG&q=85&s=b3d178d1e3a65daf9ddc3bb36dd1d52d" alt="Click Save Changes at the bottom of the screen." width="686" height="652" data-path="images/screenshots/set-up-staff-notifications/step-02.png" />

<img src="https://mintcdn.com/goguardian/aEDDL1SK1waBtbUG/images/screenshots/set-up-staff-notifications/step-04.png?fit=max&auto=format&n=aEDDL1SK1waBtbUG&q=85&s=d4968d9ac8739151f9e23291f8fcfa68" alt="Create a Separate Escalation List for Threats and Violence Alerts" width="678" height="417" data-path="images/screenshots/set-up-staff-notifications/step-04.png" />

## Enable After-School Hours Notifications

1. Navigate to the **After School Hours** section within Escalation Lists.

2. Turn on **Yes** for "Should your staff receive notifications for alerts generated after school hours?"

3. Select the checkbox next to "Use the same contacts as Threats + Violence school hours" to apply the same list, or leave it unchecked to add a separate after-school contact list.

4. Click **Save Changes** at the bottom of the screen.

<img src="https://mintcdn.com/goguardian/aEDDL1SK1waBtbUG/images/screenshots/set-up-staff-notifications/step-03.png?fit=max&auto=format&n=aEDDL1SK1waBtbUG&q=85&s=9f79471e0784b63667307e69dc2cebca" alt="Click Save Changes at the bottom of the screen." width="672" height="375" data-path="images/screenshots/set-up-staff-notifications/step-03.png" />

## Disable After-School Hours Notifications for Threats and Violence Alerts

1. Navigate to the **After School Hours** section within Escalation Lists.

2. Turn on **No** for "Should your staff receive notifications for alerts generated after school hours?"

3. Click **Save Changes** at the bottom of the screen.

<img src="https://mintcdn.com/goguardian/aEDDL1SK1waBtbUG/images/screenshots/set-up-staff-notifications/step-05.png?fit=max&auto=format&n=aEDDL1SK1waBtbUG&q=85&s=1f942f6e9c7867f893ecd8ab88c30486" alt="Disable After-School Hours Notifications for Threats and Violence Alerts" width="655" height="189" data-path="images/screenshots/set-up-staff-notifications/step-05.png" />

<CardGroup cols={2}>
  <Card title="Notification Settings" href="/products/beacon/notification-settings">
    Configure interval times and reminder frequency for escalation list notifications.
  </Card>

  <Card title="Configure Alert Notifications" href="/products/beacon/configure-alert-notifications">
    Set up individual notification preferences for dashboard, email, and SMS alerts.
  </Card>

  <Card title="Manage Beacon Users" href="/products/beacon/manage-beacon-users">
    Add and manage the users who can be added to escalation lists.
  </Card>

  <Card title="User Roles and Permissions" href="/products/beacon/user-roles-and-permissions">
    Understand the difference between Super Users, Super Counselors, and other roles.
  </Card>
</CardGroup>
