> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Beacon User Roles and Permissions

> GoGuardian Beacon has three account types (Super Counselor, Counselor, and View Only), each with a defined set of permissions for receiving and managing alerts.

GoGuardian Beacon has three user account types: Super Counselor (full access), Counselor (limited read-write access), and View Only (read only). Each account type controls what actions a user can take on alerts, settings, and other users within a deployment.

<Note>
  Only Super Users can assign or change Beacon permission levels. Super User is the GoGuardian Admin and Org Management permission that grants access to Beacon. It is not a Beacon account type.
</Note>

<Warning>
  Beacon users have access to sensitive information pertaining to students who may be at risk for suicide or self-harm. Consult your school's suicide prevention policy before adding users to a deployment.
</Warning>

## Compare Role Permissions

| Permission                                  | Super Counselor | Counselor | View Only |
| ------------------------------------------- | :-------------: | :-------: | :-------: |
| Receive text or email notifications         |       Yes       |    Yes    |    Yes    |
| Update actions taken                        |       Yes       |    Yes    |    Yes    |
| Create notes                                |       Yes       |    Yes    |     No    |
| View notes                                  |       Yes       |    Yes    |    Yes    |
| Update risk level                           |       Yes       |    Yes    |     No    |
| View risk level                             |       Yes       |    Yes    |    Yes    |
| View browsing activity                      |       Yes       |    Yes    |    Yes    |
| View previous actions                       |       Yes       |    Yes    |    Yes    |
| View local authority or hotline information |       Yes       |    Yes    |    Yes    |
| Snooze alerts                               |       Yes       |     No    |     No    |
| Provide phase categorization feedback       |       Yes       |     No    |    Yes    |
| Modify Beacon settings                      |       Yes       |     No    |     No    |
| View Beacon settings (read-only)            |       Yes       |    Yes    |    Yes    |
| Add or remove users                         |       Yes       |     No    |     No    |
| Request guardian contact updates            |       Yes       |     No    |     No    |
| Update personal user profile                |       Yes       |    Yes    |    Yes    |

## Understand Each Role

### Super Counselor

Super Counselors are top-level users within the context of their Beacon deployment. They have full access to all alert management features, deployment settings, and user management. Multiple Super Counselors can exist within a single Beacon deployment.

A Super Counselor can modify all Beacon settings, snooze alerts, view and modify all components of Beacon alerts, receive text and email notifications, update actions taken, create notes, update risk level, view local authority and hotline information, view browsing activity, view previous actions, and provide phase categorization feedback. Super Counselors can also add or remove users within Beacon and request updates to parent or guardian contact information for individual students.

### Counselor

A Counselor can view Beacon settings but cannot edit them. Counselors can view and modify all components of Beacon alerts, receive text and email notifications, update actions taken, create notes, update alert risk levels, view local authority and hotline information, view browsing activity, and view previous actions and previous alerts. Counselors can also update their personal user profile.

### View Only

A user with View Only access can view Beacon settings but cannot edit them. View Only users can view all components of Beacon alerts, receive text and email notifications, update actions taken, view notes, view risk level, view local authority and hotline information, view browsing activity, view previous actions, and provide phase categorization feedback. View Only users can also update their personal user profile.

## Resources

<CardGroup cols={2}>
  <Card title="Add and Manage Beacon Users" href="/products/beacon/manage-beacon-users">
    Add users to a deployment, edit permissions, and remove users.
  </Card>

  <Card title="Escalation Lists" href="/products/beacon/escalation-lists">
    Configure which staff members receive alert notifications and in what order.
  </Card>

  <Card title="About GoGuardian Beacon" href="/products/beacon/about-beacon">
    Overview of how Beacon works and its role in a school safety program.
  </Card>

  <Card title="Include Student Names in Notifications" href="/products/beacon/include-student-names-in-notifications">
    Enable student names in all Beacon email alert notifications.
  </Card>
</CardGroup>