> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Approve, Reject, Cancel, or End a Pass

> Learn how staff manage a pass after it's created, including approving, rejecting, canceling, ending, and overriding blockers.

After a pass is created, staff can take action on it depending on its current status and your site's configuration. The available actions are **Approve**, **Reject Pass**, **Cancel Pass**, **End Pass**, and **Override Blockers**.

## Approve a Pass

Use **Approve** when a pass is in **Waiting for Approval** and you are the required approver for the origin or destination room.

1. Open the pass from **Home** or **Hall Monitor**.

2. Click **Approve**.

3. Verify the result: if all blockers are resolved, the pass becomes **Active** (or **Scheduled** if it has a future start time). If other blockers still apply (capacity, limits, or a conflict), the pass remains in **Waiting for Approval** with the remaining reasons listed.

A pass can require more than 1 approval. For example, both the origin room and the destination room may require separate approval. Check the pass details to confirm all required approvals have been given.

## Reject a Pass

Use **Reject Pass** when a pass in **Waiting for Approval** should not proceed.

1. Open the pass from **Home** or **Hall Monitor**.
2. Click **Reject Pass**.
3. Verify the result: the pass moves to **Rejected** and does not activate. The student receives a notification that their pass to the destination was declined.

## Cancel a Pass

Use **Cancel Pass** when a pass that is **Scheduled**, **Waiting for Approval**, or **Active** should no longer happen and the student does not need to go.

1. Open the pass from **Home** or **Hall Monitor**.
2. Click **Cancel Pass**.
3. Verify the result: the pass moves to **Canceled** and does not activate.

## End a Pass

Use **End Pass** when a student has returned and an **Active** pass should be closed.

1. Open the pass from **Home** or **Hall Monitor**.
2. Click **End Pass**.
3. Verify the result: the pass moves to **Ended** and no longer appears as in progress.

**Expired is not the same as Ended.** An expired pass is overdue but still open. A staff member must end it unless your site has an automatic cleanup workflow.

## Override Blockers

Use **Override Blockers** when a pass is in **Waiting for Approval** due to a rule or limit and your role or site policy permits you to bypass that blocker.

1. Open the pass from **Home** or **Hall Monitor**.
2. Click **Override Blockers**.
3. Confirm the override.
4. Verify the result: the pass activates despite the active blocker. The override is recorded in the pass history.

Each override type corresponds to the blocker it resolves:

| Blocker                                                               | Override label                       |
| --------------------------------------------------------------------- | ------------------------------------ |
| Destination room is at capacity                                       | Capacity Override                    |
| The maximum number of hall passes for this site are in use            | Site Capacity Override               |
| Student has reached the pass limit                                    | Student Pass Limit Override          |
| Another student with an out-together rule is currently in the hallway | Out-together Rule Override           |
| Origin approval required                                              | Origin Approved                      |
| Destination approval required                                         | Destination Approved                 |
| Minimum time between passes                                           | Minimum Time Between Passes Override |
| Time restriction is active                                            | Time Restriction Override            |

## Note Key Behaviors

* **Kiosk mode changes who is acting.** In kiosk mode, actions may be recorded as coming from the student unless a staff PIN is used. If audit trails matter for your process, use the PIN workflow when appropriate.
* **Multi-site staff.** If a pass detail won't open or actions fail, you may be in the wrong site context. Switch to the pass's site and try again.