> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request a Pass

> Learn how staff and students request a hall pass in GoGuardian Hall Pass, including all form fields and what to expect after submitting.

When a pass is requested, GoGuardian Hall Pass checks your site's rules and either activates the pass immediately or holds it for approval. What happens next depends on your site's configuration: a pass can go directly to **Active**, or it may land in **Waiting for Approval** if an approval rule, capacity limit, or other restriction applies. If the pass is scheduled for a future time, it appears as **Scheduled** until its start time.

## Request a Pass as a Student

Students request passes from the **Home** screen.

1. Go to **Home**.

2. Select your destination room when prompted: "What room are you going to?"

3. Confirm your origin room when prompted: "What room are you coming from?"

4. Respond to the travel type prompt: "Are you coming right back?" Select **Yes** for **Round-trip** or **No** for **One-way**.

5. Enter how long you need when prompted: "How much time do you need?"

6. Click **Send Request**.

7. Verify the result: your pass status appears on screen. It will show **Active** if the pass started immediately, **Waiting for Approval** if a rule is holding the pass, or **Scheduled** if the pass is set for a future time.

After submitting, your pass status shows one of the following:

* **Active** — the pass started immediately and you're cleared to go.
* **Waiting for Approval** — a rule or approval requirement is holding the pass. Wait for a staff member to act.
* **Scheduled** — the pass is queued for a future start time.

## Request a Pass as Staff

Staff create passes for students from the **Home** screen.

1. Go to **Home** and start a new pass request.
2. Select the **Student**.
3. Select the **Origin Room** (where the student is leaving from).
4. Select the **Destination Room** (where the student is going).
5. Enter the **Duration** in minutes.
6. Select the **Travel Type**: **Round-trip** or **One-way**.
7. Optional: Turn on **Schedule for Later** and set a future start time.
8. Optional: Enter a **Comment** to add context for approvers or the record.
9. Click **Request Pass** to submit.
10. Verify the result: the pass appears in your active pass list with its current status (**Active**, **Waiting for Approval**, or **Scheduled**).

After submitting, the pass appears as:

* **Active** — the pass started immediately.
* **Waiting for Approval** — a rule is preventing activation. Open the pass to see the reason.
* **Scheduled** — the pass will activate at the set start time.

## Note Key Behaviors

* **Origin and destination can't be the same.** Hall Pass prevents the request if both rooms are identical.
* **Duration may be capped.** Your site or destination room may enforce a maximum duration. If the duration resets or errors, lower it and try again.
* **Students can't add comments.** The **Comment** field is staff-only. If a student needs to provide context, staff must collect it before submitting.
* **Scheduled doesn't mean guaranteed.** A scheduled pass can still reach **Waiting for Approval** at activation time if approvals, capacity, or limits apply. Open the pass to see the blocker reason.
* **Multi-site users.** If you belong to multiple sites, make sure you're in the correct site context before creating or viewing a pass.