> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Create and Manage User Accounts
> Add individual user accounts, assign product roles and OU access, and manage account status in GoGuardian Org Management.
Before teachers and admins can use GoGuardian products, their email addresses need to be added to your organization and granted product and OU access. In addition to adding new accounts, the User Management section of GoGuardian Org Management can be used to:
* Archive and activate user accounts
* Add or update a user's access to GoGuardian products (Teacher, Admin, Beacon, Fleet)
* Add or update OU access, which controls which students and student activity users can see
* Send password reset links to users
* Use the Log-in-As feature to sign into a user's GoGuardian Teacher account
This article covers creating individual user accounts. For bulk CSV upload or integration provisioning, see the Bulk Update Permissions by CSV, Set Up Teacher Accounts, and Google Directory Provisioning articles.
## Add a User Account
To create an account, select the **Add User** button on the manage.goguardian.com homepage.
On the Add User page:
1. Enter a name, email address, and phone number (optional).
2. In the **Product Roles** section, turn on access for each GoGuardian product the user needs.
3. In the **Organization Unit Permissions** section, select which student OUs the user should have access to.
4. Click **Add User**.
GoGuardian Admin and GoGuardian Beacon each have different access tiers. To learn about Full Access, Filter & Monitor, and Monitor Only (Admin) or Super Counselor, Counselor, and View Only (Beacon), see the User Roles and Permissions article.
## Understand Welcome Emails
Accounts created individually receive a GoGuardian welcome email from [service@goguardian.com](mailto:service@goguardian.com). The email lists which products the user has access to and includes a password setup link.
Sign-in via Google SSO is automatically available to any active account. A GoGuardian-specific password is an additional, optional sign-in method.
The welcome email is not sent for accounts created in bulk via CSV or Clever, ClassLink, OneRoster, or Google integration.
## Edit Account Permissions
1. Go to manage.goguardian.com using a Super User account.
2. Use the search field to find the user account.
3. Click **Edit** on the far right of the user's row and make any needed adjustments.
4. Click **Save User**.
## Grant OU Access
Assigning OU access to teachers and administrators gives you granular control over the student information each user can see.
**GoGuardian Teacher:** If a student is assigned to the /First Grade OU, a teacher needs Teacher OU access to the /First Grade OU to see that student in their classroom.
**GoGuardian Admin:** OU permissions control which student information an admin can see, including activity reports, Dashboard data, and Smart Alerts. Admins cannot edit policies outside their assigned OU access.
To edit OU access, click **Edit** and check the appropriate boxes under **Organizational Unit Permissions**.
OU access is required for GoGuardian Teacher and GoGuardian Admin separately. The **OU** column on the User Management homepage shows only the account's GoGuardian Admin OU access. To view and edit GoGuardian Teacher OU access, click **Edit** and expand the **GoGuardian Teacher** tab under Product Roles.
## Manage Account Status
Two statuses exist: **Active** and **Archived**.
* **Active:** The user's account can use their assigned GoGuardian products.
* **Archived:** Use this for users who no longer work with the school or district, or no longer need access.
There is no option to delete a user account. Archiving is the only way to remove access.
**To archive a user:**
1. Click **Edit** on the far right of the user's row.
2. Scroll down and click the red **Archive User** button.
3. Select **Confirm**.
**To reactivate a user:**
1. Go to the user's row in User Management.
2. Click **Reactivate**.
