> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset User Passwords

> Three ways to reset teacher and student passwords in Pear Assessment, including self-service and teacher-initiated options

Pear Assessment supports three password reset methods: users can select **Forgot Password** on the sign-in screen, update their password in their profile, or a teacher can reset a student's password directly from Manage Class.

<Note>
  Teachers cannot reset passwords for students who belong to multiple districts. Contact Pear Assessment Support for assistance with multi-district accounts.
</Note>

## Use Forgot Password on the Sign-In Screen

Users who sign in with a username or email address (not Google) can reset their own password from the Pear Assessment sign-in page.

1. Go to [assessment.peardeck.com/sign-in](https://assessment.peardeck.com/sign-in) in any browser.

2. Select **Forgot Password**.

3. Enter your registered username or email address.

4. Check your email for the password reset link and follow the instructions.

<img src="https://mintcdn.com/goguardian/-8wTzK_1Id6b12Ip/images/screenshots/reset-user-passwords/step-01.png?fit=max&auto=format&n=-8wTzK_1Id6b12Ip&q=85&s=446d627b2952677546ea20cc05362ef1" alt="Forgot Password screen with sample email address entered." width="1170" height="1380" data-path="images/screenshots/reset-user-passwords/step-01.png" />

## Reset a Student's Password as a Teacher

Teachers can set a new password for any student in their class, as long as the student belongs to only one district.

1. Select **Manage Class** in the navigation menu.

2. Click a class name.

3. Select the checkbox next to the student's name.

4. Select **Actions** > **Reset Password**.

5. Enter the new password.

6. Re-enter the new password to confirm.

7. Click **Reset**.

<img src="https://mintcdn.com/goguardian/-8wTzK_1Id6b12Ip/images/screenshots/reset-user-passwords/step-02.png?fit=max&auto=format&n=-8wTzK_1Id6b12Ip&q=85&s=7e4fc9b015e45044496d1b12facac47c" alt="Reset Password button in the Actions menu." width="3128" height="496" data-path="images/screenshots/reset-user-passwords/step-02.png" />

<img src="https://mintcdn.com/goguardian/-8wTzK_1Id6b12Ip/images/screenshots/reset-user-passwords/step-03.png?fit=max&auto=format&n=-8wTzK_1Id6b12Ip&q=85&s=fb89b9cfd37098c9c62f0dffcf123d94" alt="Reset Password text fields." width="1112" height="518" data-path="images/screenshots/reset-user-passwords/step-03.png" />

## Change Your Password in Your Profile

Any user can update their password at any time from their account profile.

1. Sign in to Pear Assessment.

2. Select **My Profile** > **Change Password**.

3. Enter and confirm your new password, then save.

<img src="https://mintcdn.com/goguardian/-8wTzK_1Id6b12Ip/images/screenshots/reset-user-passwords/step-04.png?fit=max&auto=format&n=-8wTzK_1Id6b12Ip&q=85&s=de0aa90b3b785242e90f4d26ac75de0b" alt="Change Password in My Profile." width="3146" height="1118" data-path="images/screenshots/reset-user-passwords/step-04.png" />

## Resources

<CardGroup cols={2}>
  <Card title="Pear Assessment Overview" href="/products/pear-assessment/overview">
    Learn about Pear Assessment features and how to get started.
  </Card>

  <Card title="Manage Classes" href="/products/pear-assessment/manage-classes">
    Add students, organize rosters, and manage class settings.
  </Card>
</CardGroup>
