> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshoot Google Classroom Sync

> Resolve issues with the Sync with Google Classroom button by updating browser permissions and cookie settings

If the **Sync with Google Classroom** button in Pear Assessment behaves unexpectedly, the most common cause is a browser setting that blocks pop-ups, redirects, automatic downloads, or third-party cookies. Updating these settings resolves the issue in most cases.

<Note>
  The steps below use Google Chrome as an example. The location of these settings varies by browser.
</Note>

## Fix Google Classroom Sync

1. Open Pear Assessment and select the lock icon to the left of the URL in your browser's address bar.

2. Select **Site settings**.

3. Enable **Pop-ups and redirects**.

4. Enable **Automatic downloads**.

5. Enable third-party cookies. In Google Chrome, this setting is on the **Privacy and security** page rather than the per-site settings panel.

<img src="https://mintcdn.com/goguardian/uPYkhWpFXSbDhWEe/images/screenshots/troubleshoot-google-classroom-sync/step-02.png?fit=max&auto=format&n=uPYkhWpFXSbDhWEe&q=85&s=2953440af6b2ab60e658a09d579e09bc" alt="Third-party cookies in the menu of the &#x22;Privacy and security&#x22; landing page." width="1446" height="784" data-path="images/screenshots/troubleshoot-google-classroom-sync/step-02.png" />

6. Refresh the page.
7. Select **Manage Class**.
8. Select **Sync with Google Classroom** and confirm the sync completes as expected.

<img src="https://mintcdn.com/goguardian/uPYkhWpFXSbDhWEe/images/screenshots/troubleshoot-google-classroom-sync/step-01.png?fit=max&auto=format&n=uPYkhWpFXSbDhWEe&q=85&s=a864ea042d5d408f3b9f3b7232e60c00" alt="The &#x22;Site settings&#x22; option in the dropdown menu from the Google Chrome address bar." width="798" height="650" data-path="images/screenshots/troubleshoot-google-classroom-sync/step-01.png" />

<img src="https://mintcdn.com/goguardian/uPYkhWpFXSbDhWEe/images/screenshots/troubleshoot-google-classroom-sync/step-03.jpg?fit=max&auto=format&n=uPYkhWpFXSbDhWEe&q=85&s=d3fff9a2c50e432a6a20eb1a0250d410" alt="&#x22;Sync with Google Classroom&#x22; button in Manage Class." width="856" height="275" data-path="images/screenshots/troubleshoot-google-classroom-sync/step-03.jpg" />

## Resources

<CardGroup cols={2}>
  <Card title="Sync Pear Assessment Scores to Google Classroom" href="/products/pear-assessment/sync-scores-to-google-classroom">
    Send assessment scores directly to Google Classroom from Pear Assessment.
  </Card>

  <Card title="Sync Scores to Google Classroom FAQ" href="/products/pear-assessment/sync-scores-to-google-classroom-faq">
    Answers to common questions about syncing scores to Google Classroom.
  </Card>
</CardGroup>
