> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Export Chrome Policy JSON

> How to export Chrome policy information as a JSON file to share with GoGuardian Technical Support.

When working with the GoGuardian Technical Support team, an agent may request Chrome policy information from a student's device. The easiest way to provide this information is by exporting the data as a JSON file and sending it to the agent via chat or email.

1. Confirm that the student is signed in to their school-provided account.

2. On the student's device, type `chrome://policy` into the address bar, then press **Enter**.

3. Click **Export to JSON** in the top left corner.

4. Save the file to the desktop with a descriptive file name (example: `yourschool-policy.json`).

5. Send the file to the support agent via chat or email to confirm the information was received.

<img src="https://mintcdn.com/goguardian/s7oOcyDCDvZb2ExZ/images/screenshots/export-chrome-policy/step-01.png?fit=max&auto=format&n=s7oOcyDCDvZb2ExZ&q=85&s=6d65ba3075aae33f42d78e7e6ae7624b" alt="Send the file to the support agent via chat or email to confirm the information was received." width="1028" height="1008" data-path="images/screenshots/export-chrome-policy/step-01.png" />

## Resources

<CardGroup cols={2}>
  <Card title="GoGuardian Teacher FAQs" href="/products/teacher/faqs">
    Answers to common questions about GoGuardian Teacher.
  </Card>

  <Card title="Student Not Found" href="/products/teacher/student-not-found">
    Troubleshoot missing students in your classroom session.
  </Card>

  <Card title="Student Offline" href="/products/teacher/student-offline">
    Steps to take when a student appears offline during a session.
  </Card>

  <Card title="Waiting for Activity" href="/products/teacher/waiting-for-activity">
    Understand why a student's activity may not appear right away.
  </Card>
</CardGroup>