> ## Documentation Index > Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt > Use this file to discover all available pages before exploring further. # Why Is a Student Getting Blocked? > Explains the two most common reasons a student may be blocked in GoGuardian Teacher and what teachers and administrators can do to resolve it. Students can be blocked by several GoGuardian features, but the 2 most common sources are a GoGuardian Admin policy or a Teacher scene. For a full list of block pages, including visual examples, see [Types of GoGuardian Block Pages](/products/teacher/faqs). ## Scenario A: Student Blocked by Admin Policy If a student is blocked by an Admin policy, you'll see the message **Website Blocked by Administrators** with a padlock symbol on the student's tile. ### How to Fix This **For teachers** without GoGuardian Admin access: contact one of your organization's GoGuardian administrators (typically IT or administration staff) for help with the blocked website. **For administrators**: for more information on policy filtering blocks, see [Why Is a Website Blocked? (GoGuardian Admin)](/products/teacher/faqs). Administrators can also enable [Teacher Override](/products/teacher/allow-access-to-blocked-sites) to let teachers unblock approved websites. Students tile in GoGuardian Teacher displaying a website blocked by admin notice Scenario A: Student Blocked by Admin Policy ## Scenario B: Student Blocked by a Teacher Scene If a student is blocked by a Teacher scene, you'll see the message **Website Blocked by Scene** with the "Hey there" block page on the student's tile. ### How to Fix This Update your scene to allow the blocked website. * **Allow Mode scene**: add the website or webpage to the scene's allowed list. * **Block Mode scene**: remove the website or webpage from the scene's blocked list. For more information on filtering sites with scenes, including how to update them, see [Create and Apply a Scene](/products/teacher/create-and-apply-a-scene). Student's tile displaying "website blocked by Scene" page ## All Other GoGuardian Block Pages For help with other block pages — including GoGuardian Admin Smart Alert blocks, GoGuardian DNS blocks, or Google Admin Console blocks — contact a GoGuardian administrator for assistance. *** Learn how to set up and modify scenes to control which websites students can access. Understand how Teacher Override works and how administrators can enable it. Review the parts of a scene and how Allow Mode and Block Mode work. Find out what happens when multiple scenes apply to the same student.