> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unlock a Student's Device

> How to unlock a student's device when it is in a Browsing Disabled state during a GoGuardian Teacher classroom session.

If a student joins a classroom session with their device in a **Browsing Disabled** state, any teacher in the session can unlock it using 1 of 2 methods.

## Unlock via Student Tile

1. Start a classroom session that includes the locked student.

2. Select the 3-dot menu in the upper-right corner of the student's tile.

3. Click **Unlock student's device**.

<img src="https://mintcdn.com/goguardian/6oeTNHuO5gzC1O1Y/images/screenshots/faq-unlock-student/step-01.png?fit=max&auto=format&n=6oeTNHuO5gzC1O1Y&q=85&s=91bd1824e879e01dba929db79b238724" alt="The &#x22;Unlock Student's Device&#x22; button from the drop down menu on an individual student's tile" width="1142" height="912" data-path="images/screenshots/faq-unlock-student/step-01.png" />

<img src="https://mintcdn.com/goguardian/6oeTNHuO5gzC1O1Y/images/screenshots/faq-unlock-student/step-02.png?fit=max&auto=format&n=6oeTNHuO5gzC1O1Y&q=85&s=faa405b4b95f637f20d44dc64efc9c5b" alt="Unlock via Student Tile" width="1856" height="888" data-path="images/screenshots/faq-unlock-student/step-02.png" />

<img src="https://mintcdn.com/goguardian/6oeTNHuO5gzC1O1Y/images/screenshots/faq-unlock-student/step-03.png?fit=max&auto=format&n=6oeTNHuO5gzC1O1Y&q=85&s=ac9d184b33585e3f88ce6d25c5508e67" alt="Unlock via Student Tile" width="1426" height="910" data-path="images/screenshots/faq-unlock-student/step-03.png" />

## Unlock via the Unlock Device Command

Use this method to unlock 1 or more students at once.

1. Click **Lock/Unlock Device** in the Commands toolbar.

2. On the Lock/Unlock tool page, select the open padlock **Unlock** tab.

3. Select **All** to unlock all students, or check the box next to individual student names.

4. Click **Unlock devices**. The selected students' devices should unlock within a few seconds.

## Troubleshooting

If a student's device does not unlock after 30 seconds, reboot the device and reissue the **Unlock** command.

<Note>
  If the student's screen does not say "Browsing Disabled," their device may be blocked by another source. See [Types of GoGuardian Block Pages](/products/teacher/faqs) for more information.
</Note>

## Resources

<CardGroup cols={2}>
  <Card title="Commands Overview" href="/products/teacher/commands-overview">
    Learn about all available commands in GoGuardian Teacher.
  </Card>

  <Card title="Lock Screen" href="/products/teacher/lock-screen">
    Lock one or more student screens during a session.
  </Card>

  <Card title="Start a Classroom Session" href="/products/teacher/start-a-classroom-session">
    Get a classroom session up and running.
  </Card>

  <Card title="FAQs" href="/products/teacher/faqs">
    Answers to common GoGuardian Teacher questions.
  </Card>
</CardGroup>
