> ## Documentation Index
> Fetch the complete documentation index at: https://docs.goguardian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unlock a Student's Screen

> How to unlock a student's device when it displays the "Browsing Disabled" message in a GoGuardian Teacher session.

If a student's screen displays a **Browsing Disabled** message during class, the student's device has been locked by the [Lock Device](/products/teacher/lock-screen) command. Teachers can unlock a student's device even if it was locked by another teacher.

<Note>
  If the student's screen does not say **Browsing Disabled**, they may be blocked by another source. See [Types of GoGuardian Block Pages](/products/teacher/commands-overview) for more information.
</Note>

## Unlock an Individual Student's Screen

To unlock 1 student's screen, click the **Unlock Device** button on the locked student's tile.

<img src="https://mintcdn.com/goguardian/LyphObHfQA2gYBig/images/screenshots/unlock-screen/step-01.png?fit=max&auto=format&n=LyphObHfQA2gYBig&q=85&s=44c8b95475f8c22010edf37171cc674d" alt="Unlock an Individual Student's Screen" width="462" height="476" data-path="images/screenshots/unlock-screen/step-01.png" />

## Unlock Multiple Students at Once

To unlock 2 or more students at once:

1. Click the **Lock / Unlock Device** button on the command bar.

2. On the **Lock / Unlock Devices** interface, select all students or specific students.

3. Click **Unlock devices** to confirm. The selected students' screens should return to normal browsing.

<img src="https://mintcdn.com/goguardian/LyphObHfQA2gYBig/images/screenshots/unlock-screen/step-02.png?fit=max&auto=format&n=LyphObHfQA2gYBig&q=85&s=14965f5127898982c5514991bd852f1e" alt="Unlock Multiple Students at Once" width="1416" height="884" data-path="images/screenshots/unlock-screen/step-02.png" />

## Troubleshooting

If a student's device does not unlock after 30 seconds, reboot the student's device, wait for the student to reconnect to the session, then issue the unlock command again.

If you continue to have trouble unlocking devices, see [Troubleshoot Teacher Commands](/products/teacher/troubleshoot-commands).

## Resources

<CardGroup cols={2}>
  <Card title="Lock a Student's Screen" href="/products/teacher/lock-screen">
    Use the Lock Device command to restrict student browsing during class.
  </Card>

  <Card title="Teacher Commands Overview" href="/products/teacher/commands-overview">
    Learn about all available commands in GoGuardian Teacher.
  </Card>

  <Card title="Scenes Overview" href="/products/teacher/scenes-overview">
    Control student browsing using scenes to allow or block specific sites.
  </Card>

  <Card title="Start a Classroom Session" href="/products/teacher/start-a-classroom-session">
    Get started with GoGuardian Teacher by launching a classroom session.
  </Card>
</CardGroup>
