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Super Users can manage GoGuardian Teacher Conference Call and Presentation settings in the Teacher section of manage.goguardian.com. GoGuardian Teacher product settings in Org Management

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Enable Conference Call Settings

Organizations with Conference Call licensing can enable or disable call settings using the available toggles. Select whether to enable or disable 1:1 calls and group calls, whether students and teachers can use their webcams, and whether calls can be recorded with student consent during classroom sessions. GoGuardian Teacher Conference call settings with toggle options for enabling students and teachers to use their… Lecture/Presentation settings UI with a toggle option to enable lecture/presentation and toggles for enabling…

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Enable Lecture and Presentation Settings

Select whether to enable or disable Lecture / Presentation mode. Next, choose whether to allow teachers to use their webcam and record the presentation during classroom sessions.
Recording is only available for organizations with the Video Conferencing add-on.

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Update Firewall and Content Filter Settings

GoGuardian products require open connections to a number of back-end services. Firewalls and other content filters may unintentionally flag and block connections to these services due to the elevated number of active connections or HTTP requests. If you’re experiencing large-scale connection issues, check your firewall or any additional content filters for blocked connection attempts to the services listed below. If connections are being blocked, add the corresponding URL to your firewall or filter’s allowed list. GoGuardian Teacher’s Video Conferencing features connect to the following services.

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Video Conferencing and Lecture and Presentation

On ports: 10,000–60,000 UDP/SRTP/SRTCP
  • 3.235.111.128–3.235.111.255
  • 44.234.69.0–44.234.69.127
  • 34.203.250.0–34.203.251.255
  • 34.203.254.0–34.203.254.255
  • 54.172.60.0–54.172.61.255
  • 34.216.110.128–34.216.110.159
  • 168.86.128.0/18
On ports: 443 WSS
  • global.vss.twilio.com
  • sdkgw.us1.twilio.com
  • voice-js.roaming.twilio.com
On ports: 443 TCP
  • chunderw-gll.twilio.com
  • chunderw-vpc-gll.twilio.com
  • chunderw-vpc-gll-us1.twilio.com

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Resources

Video Call Mode

Learn how teachers use video calls during classroom sessions.

Voice-Only Call Mode

Learn how teachers use voice-only calls during classroom sessions.

Enable Video Conferencing

Overview of enabling the Video Conferencing feature.

Manage Users and Settings

Manage Teacher settings and user permissions as a Super User.
Last modified on July 9, 2026