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Welcome to the GoGuardian help center. This is your starting point for setting up products, resolving issues, and getting the most out of GoGuardian across every device in your district. Whether you manage web filtering, support student safety, or lead a classroom, you’ll find guidance written for your role. The fastest way to find an answer is to search. Use the search bar at the top of any page (or press Ctrl/Cmd + K) to jump straight to the article you need. If search doesn’t get you there, click the chat button in the lower-right corner of the page to work with our chat bot or a live agent, or click “Open a Case with Support” in the box below to submit a new case.

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Search the Help Center

Start here. Search the top bar (Ctrl/Cmd + K) to find step-by-step articles for every product — the fastest path to an answer.

Open a Case with Support

Can’t chat right now? Submit a case through our web form, and our support team will follow up by email.

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Explore GoGuardian

Admin

The #1 choice for K-12 web filtering. AI-powered threat detection and granular filtering policy control across ChromeOS, Windows, and macOS from a single dashboard. Meets CIPA, FERPA, and COPPA requirements.

Teacher

The most loved classroom management tool, used by 2M+ teachers. Keep students on task, manage tabs and screens in real time, and communicate 1-on-1 via private chat — saving a week of instructional time each year.

Beacon

Proactive student safety alerts that use AI to detect signs of self-harm or violence across web searches, email, social media, and AI chat sites.

Hall Pass

A digital hall pass system that replaces paper passes with an insight-rich platform. Reduces classroom disruption, improves physical security, and uses AI to turn behavioral trends into data-driven policies.

Discover

Edtech ROI and data management. Review app usage, identify unused licenses, flag unsanctioned applications, and enter contract negotiations with verifiable usage data.

DNS

Network-level web filtering for every device on your school network. Covers BYOD, guest, and unmanaged devices without requiring extensions or software on individual devices.

Fleet

Device inventory and repair management for K-12 IT teams. Review all managed devices, manage repair tickets, and stay in sync with Google Admin Console from one place.

Org Management

The cross-product administration hub at manage.goguardian.com. Create and manage staff accounts, assign product access and OU permissions, and configure organization-wide security settings.

Parent

A mobile app for iOS and Android that connects school-managed student activity data with verified parents and guardians. Administrators control what data is shared and which features are available.
Last modified on July 17, 2026