Skip to main content
When a lost or stolen Chromebook is found and returned, mark it as recovered in Theft Recovery to move it back to its original organizational unit (OU) and archive the tracking record.

​
Mark a Device as Recovered

  1. Sign in to GoGuardian Admin and go to Theft Recovery.
  2. Locate the Detected device in the Active section.
  3. Click the three-dot menu in the device’s row and select Mark Recovered.
  4. In the Recover a Device window, select the OU to move the device back to.
  5. Confirm the move.
  6. Verify the result: The device moves to the Archived section and is listed as Recovered. A full Theft Recovery record, including all detection and recovery data, is saved for that device.
If a recovered device is lost or stolen again, you can track it by clicking Find Devices on the Active Theft Recovery page, or by moving it back to the Theft Recovery OU in Google Admin Console. See Track a Missing Device for details.

​
Resources

Last modified on July 15, 2026