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Set up GoGuardian Hall Pass sites and role assignments in GoGuardian Org Management before configuring rooms, rules, or site settings in Hall Pass. You need district administrator access to Org Management.

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Confirm Hall Pass Is Enabled

  1. Go to manage.goguardian.com and sign in with your district administrator account.
  2. Open the GoGuardian product switcher and confirm Hall Pass appears.
  3. If Hall Pass does not appear, contact GoGuardian Support to confirm your organization’s license.
  4. Verify the result: You can open Hall Pass without an access error.

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Create Site for Each School or Building

Each school or building that uses Hall Pass needs a site in Org Management.
  1. In Org Management, go to Product Settings → Hall Pass → Sites. GoGuardian Org Management Product Settings page showing the Hall Pass Sites list and Edit actions for existing sites
  2. Click Add Site.
  3. Enter a name that helps users identify the school or building.
  4. Save the site.
  5. Repeat these steps for each additional school or building.
  6. Verify the result: Each school or building appears in the Sites list.

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Assign Site Admins

The Admins tab assigns the Site Admin role in Hall Pass. Use this role for people who configure Hall Pass for the site.
  1. Go to Product Settings → Hall Pass → Sites.
  2. Click Edit for the site.
  3. Select the Admins tab. GoGuardian Org Management Edit Site page with the Admins, Staff, and Students tabs and the Admins assignment panels visible
  4. Assign an OU or individual user by following Assign Organizational Units or Assign Individual Users.
  5. Click Save Site.
  6. Verify the result: The assigned user can open the site with the Site Admin role.

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Assign Staff and Students

Use the Staff tab for teachers and other staff who manage passes. Use the Students tab for students who request passes.
  1. Go to Product Settings → Hall Pass → Sites.
  2. Click Edit for the site.
  3. Select Staff or Students.
  4. Assign an OU or individual user by following the applicable method below.
  5. Click Save Site.
  6. Verify the result: The assigned users can open the correct site with the selected role.

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Assign Organizational Units

Use an organizational unit (OU) assignment when everyone in an applicable directory path needs the same role at a site.
  1. Open the site with Edit, then select Admins, Staff, or Students.
  2. In Available OUs, find the applicable OU path and select its checkbox.
  3. Click Add OU. The OU moves to Assigned OUs. GoGuardian Org Management Edit Site Students tab showing Available OUs and an OU in Assigned OUs for the site
  4. Click Save Site.
  5. Verify the result: Users in the assigned OU can access the site with the selected role.
OU assignments use the applicable directory path. Confirm that the assigned path matches the users’ actual OU path before troubleshooting access.

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Assign Individual Users

Use an individual assignment for an exception, such as a staff member who works at multiple sites or an administrator who needs a different role from their OU assignment.
  1. Open the site with Edit, then select Admins, Staff, or Students.
  2. In Available Users, find the user and select their checkbox.
  3. Click Add User. The user moves to Assigned Users. GoGuardian Org Management Edit Site Staff tab showing Available Users, Assigned Users, and the Upload CSV control
  4. Review the user under Assigned Users. GoGuardian Org Management Edit Site Staff tab showing the individual-user search area and users assigned to the site
  5. Click Save Site.
  6. Verify the result: The user can access the assigned site with the selected role.
An individual user assignment overrides an OU assignment for that user. Assign staff who work at multiple sites at every applicable site.

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Upload Individual Users with CSV

Use a CSV to assign multiple individual users to the selected role.
  1. Open the site with Edit, then select Admins, Staff, or Students.
  2. Click Upload CSV above Available Users.
  3. Add the CSV file.
  4. Click Add Users.
  5. Click Save Site.
  6. Verify the result: The uploaded users appear under Assigned Users for the selected role.
The CSV must contain 1 email address per row in a single column with no header. Student CSV uploads are limited to 500 students.

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Verify Role and Site Access

Test each assigned role before continuing with site configuration.
  1. Sign in with a test account for each assigned role.
  2. Confirm that each account opens the correct site.
  3. For a Site Admin account, confirm that Hall Pass identifies the site role as Admin. GoGuardian Hall Pass home page showing a demo account at a site with the Admin role
  4. Verify the result: Every test account reaches the expected site with the expected role.
If a user cannot access a site, return to Product Settings → Hall Pass → Sites, click Edit, and review the Admins, Staff, and Students tabs. Check the user’s individual assignment first because it overrides their OU assignment.

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Resources

Last modified on August 28, 2026