Site settings control pass limits, timing behavior, student permissions, and location options for an entire GoGuardian Hall Pass site. Changes here apply to all staff and students at that school. Review these settings before staff and students begin using Hall Pass.
Navigate to Site Settings
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Sign in to hallpass.goguardian.com.
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In the sidebar, select Site Settings.
Review Site Capacity
Start with a conservative capacity and tune it using Reports and Insights after a few weeks of use. A capacity that is too low causes students to encounter the site-capacity block during busy periods even when individual destinations have room.
Combining a long time-between-passes value with a low pass limit can create significant friction. Validate these settings against your bell schedule and student support needs before finalizing them.
Understand How These Settings Affect the User Experience
Site Capacity. When the site-level cap is reached, students see a block message and cannot request new passes, even if their chosen destination has available capacity.
Time Restrictions rules. Site-level duration limits work in combination with Time Restrictions rules. If a Time Restrictions rule shortens allowed pass durations during a specific period, the more restrictive value applies. Use the Time Restrictions nav item under Manage to configure time-based rules separately from site-wide duration maximums.
Pass limit and time-between-passes stacking. Both limits apply independently. A student who hits the time-between-passes window cannot request a new pass even if they have remaining passes in their limit. Audit both settings together.
Blocking all movement. A very low site capacity or aggressive Time Restrictions rules can make Hall Pass appear unavailable during busy periods. Use Reports and Smart Reports to identify peak usage windows and adjust settings accordingly.
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Last modified on July 15, 2026
