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GoGuardian Hall Pass lets teachers and staff create passes on behalf of students, approve or reject incoming requests, and resolve in-progress passes. This article covers the core workflows for teachers and staff. As a teacher or staff member, you can:
  • Create passes for students, including scheduling a pass to start later
  • Approve, reject, cancel, or end passes you’re responsible for
  • Configure auto-approve to reduce interruptions, if your school allows it
  • Use your PIN for kiosk workflows, if kiosk mode is enabled at your site

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Create a Pass for a Student

  1. Go to Home.
  2. Start a new pass request.
  3. Select the student.
  4. Select the Origin (where the student is leaving from) and the Destination (where they’re going).
  5. Choose:
    • Travel Type (as configured by your school or destination)
    • Duration
    • Optional: Schedule for later to set a future start time
    • Optional: Comment to add context for other staff reviewing the pass
  6. Select Submit.
  7. Verify the result: The pass appears in your pass list with a status of Active, Waiting for Approval, or Scheduled.
After you create a pass, you’ll see 1 of these outcomes:
  • Active: The pass meets all site rules and required approvals are satisfied. The student can go now.
  • Waiting for Approval: A rule requires approval before the pass can activate. The pass will show the reason, such as “Origin approval required” or “Destination approval required”
  • Scheduled: The pass is set to activate at a future time

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Approve or Reject Pass Requests

When a pass requires approval, handle it from the pass list on Home or from a pass detail view.
  1. Open the pass.
  2. Review the details: student, origin, destination, requested duration, and any comment.
  3. Choose the action you want:
    • Approve: Confirm the request so the pass can activate. If prompted, choose which blocker(s) you’re approving.
    • Override Blockers: Select this to approve a pass despite 1 or more active blockers (such as capacity limits or rule conflicts). Only use this if your school’s policy permits it.
    • Reject Pass: Decline the request. The student will see that their pass was declined.
    • Cancel Pass: Stop a scheduled or waiting pass that is no longer needed.
    • End Pass: Close an active pass when the student returns.

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Understand Approval Types

Hall Pass can require approval from different staff depending on the pass route:
  • Origin approval required: Approval is needed from the teacher or staff member associated with the room the student is leaving
  • Destination approval required: Approval is needed from the teacher or staff member associated with the room the student is going to
Some schools allow authorized staff to override blockers (for example, approving a pass even when it would otherwise be blocked by a capacity limit). If you see override options, only select them according to your school’s policy.

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Reduce Interruptions with Auto-Approve

Auto-approve is a staff setting that can automatically approve requests that meet your criteria. You can configure:
  • Enabled/disabled: Turn auto-approve on or off
  • Destinations: The specific rooms or locations you’re willing to auto-approve
  • Active pass capacity: How many active passes you’ll allow at once under auto-approval
What to expect:
  • If a request matches your auto-approve settings, it moves forward without manual approval from you
  • Auto-approve doesn’t bypass site-wide rules. Other rules (limits, capacity, conflicts) can still block a pass even if you have auto-approve turned on.

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Set Up Your PIN for Kiosk Mode

Some schools run Hall Pass from a shared device (“kiosk”) in a classroom or office. Enabling or disabling kiosk mode requires a staff PIN. To set your PIN:
  • Go to Account Settings and set your PIN there, or
  • Select Set PIN on the Kiosk Mode screen
Once your PIN is set, you can enable and disable kiosk mode as needed. In kiosk mode, the device is tied to a specific kiosk location (usually a room), and passes are scoped to that location.

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Common Issues

You work at multiple schools. If you’re assigned to more than 1 site, you may be prompted to select the correct site before creating or viewing a pass. If a pass detail won’t open, switching to the pass’s site usually resolves it. A room you expect isn’t listed. Room-based approvals and kiosk locations depend on room assignments and whether the room is open at your site. Contact your administrator if a room is missing. The duration you set was reset. Some destinations restrict maximum pass duration. If your duration resets after you select a destination, it’s because the destination has a lower maximum. Adjust the duration to match and submit. A scheduled pass didn’t activate. A pass can be scheduled successfully but still be blocked at its start time due to approvals, capacity, or limits. Open the pass to see the blocker reason. Students can’t add comments. Comments are staff-only. If you need context from a student before approving, gather it verbally before creating or approving the pass.
Last modified on July 15, 2026