Notifications are only sent to users who have been added to the Escalation List.
Understand Notification Types
Dashboard notifications — New and unread alerts appear in the timeline with a dark outline and blue highlighting. Email notifications — Email notifications are required and cannot be disabled. They are sent only to users on the Escalation List. SMS notifications — SMS notifications are optional. Enable them by adding a cell phone number to your Beacon profile.Enable SMS Notifications
- Log in to beacon.goguardian.com and go to Settings > Your Beacon Profile.
- Enter your cell phone number in the phone number field.
- Scroll down and select the Text Message checkbox under Notification Format.
- Click Save Changes.

SMS notifications are optional. Email notifications remain active regardless of your SMS preference.
Notification Settings
Configure interval times and reminder frequency for alert notifications.
Set Up Staff Notifications
Build and manage escalation lists for Threats and Violence alerts.
SMS Notifications
Learn how to respond to Beacon text message alerts.
Stop Email Notifications
Take action on an alert to stop ongoing email notification cycles.