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The No Active Tab status means the student is connected to GoGuardian services, but GoGuardian Teacher can’t capture any screen data. There are 2 common causes.

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Cause 1: No Browser Window Open

The student doesn’t currently have a browser window open, or isn’t actively on a website or webpage. Resolution: Wait for the student to open a website, or use the Open Tab command to open one for them. Screen data populates once they begin using their browser. Student's tile displaying the 'No Active Tab' message and a neutral face emoji

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Cause 2: Student Is Using a Non-Browser App

The student is using an app or extension that runs outside of the web browser rather than using their browser to view a website. Resolution: Due to limitations of Chrome APIs used in GoGuardian Teacher, Teacher classroom sessions can’t view some third-party apps from the Chrome Web Store. Ask the student to switch to a browser-based activity.

Commands Overview

Learn about available Teacher commands, including Open Tab.

Student Offline

Troubleshoot students who appear offline in your classroom.

Waiting for Activity

Understand the Waiting for Activity status in Teacher.

Active Screens View

See how to use the Active Screens view during a session.
Last modified on July 15, 2026