Students Missing from Classroom Session

1. If students joined your class using an enroll code, they may be waiting in the pending enrollments queue.
   1. Go to the Students tab.
   2. Review the Pending Enrollments list.
   3. Click Enroll All to approve all pending students, or click Enroll next to an individual student.
2. A student may have been removed from the session using the Exclude Student command.
   1. Sort students by Offline to surface excluded students.
   2. Find the excluded student’s tile.
   3. Click Re-Include Student to add them back to the active session.
3. If your class is synced from a third-party roster, check the source for missing students.
   • Google Classroom: Confirm the student is on the Google Classroom roster and has accepted the Google Classroom invitation.
   • Clever or ClassLink: Confirm the student is added to the course in Clever or ClassLink. Changes in those systems sync to Teacher automatically. Contact your administrator or IT department if you need help updating the roster.
   For more on resolving Google Classroom roster issues, see Troubleshoot Google Classroom.

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