Does GoGuardian Fleet show student browsing activity?
No. Fleet shows device-level information — status, location, OU, and repair history. It does not access or display browsing activity, even for organizations that use GoGuardian Admin or Teacher.
Can Fleet update my devices’ OS or firmware?
No. Fleet displays the OS version and firmware version of each device, but cannot push updates. Manage updates through Google Admin Console. See Update Device Status for how to view version information in Fleet.
Can I see a list of teacher devices?
Yes, if your organization assigns teachers to dedicated OUs or gives teacher devices a consistent Asset ID prefix. Filter by OU to see all devices in a teacher-specific OU, or search by the common Asset ID prefix — for example, Teacher_CB_ — to find all teacher devices.
Can a device have more than one repair ticket?
Yes. Each entry in the Repairs tab represents a single repair event. A device that has been repaired multiple times has multiple repair ticket entries. All historical repair tickets for a device are visible in the Previous Device Repairs section of any individual repair detail.
Does a repair ticket show all repairs for a device?
No. Each repair ticket covers one repair event. To see all repairs across a device’s lifetime, open any repair ticket for that device and look at Previous Device Repairs at the bottom of the detail panel.
Can I delete a cost line item from a repair ticket?
Yes. In the repair detail, click Delete next to the cost entry you want to remove.
What happens if I import a device that’s already in Fleet?
The CSV values overwrite the existing values in Fleet. For example, if a device currently shows user@school.edu in Fleet but the CSV shows newuser@school.edu, Fleet updates to newuser@school.edu. The new email must be a valid, existing address in your domain. Blank cells in the CSV preserve the existing values in Fleet (except for the Loaner column, which must always have a value).
How many devices can I assign to a single student?
Fleet allows 1 device plus 1 loaner to be assigned to a single user through the interface. To assign more than 2 devices to a single email, use CSV bulk import. See Import Devices.
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Last modified on July 9, 2026
