Chat history from the past 6 months is available. Chat logs between a teacher and student remain available even if the class has been deleted or the student has been removed from the class.
Find Chat History
- Go to the Chat Log section of Org Management.
- Select a Teacher Name, Student Name, and a Date Range (up to 1 month at a time), then click Apply Filters.
- Click View Log next to any result to see the chat transcript between the teacher and student for that date.
Email a Chat Report
From the transcript view, administrators can email a chat history report in either PDF or CSV format.Administrators can only send emails to other GoGuardian users within their organization.
Review Activity in Audit Log
Chat Log activity, including searches, views, and exports (emails sent), is captured in the Audit Log. Click the + icon next to any Audit Log entry to see more details.Resources
Use Teacher Chat
Send and receive messages with students during a classroom session.
Student Browsing Reports
Review student browsing activity from past sessions.
Session Report Emails
Send post-session activity reports to teachers or administrators.
Manage Users and Settings
Configure administrator and teacher account settings in Org Management.