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An authorization error means the account you are signed in to does not have access to GoGuardian Fleet. This happens in two ways:
  • During initial Fleet setup, all users in an organization can have their Fleet access set to Disabled. Fix this with Method 1.
  • An account other than the one used to administer your Google Admin Console or GoGuardian account was used to sign up for Fleet. Fix this with Method 2.

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Method 1: Enable Fleet Access for a User

  1. Go to manage.goguardian.com, sign in to your administrator-level account, and click the User Management tab.
  2. Find the user who cannot access Fleet and click Edit.
  3. Click the drop-down next to GoGuardian Fleet and select Enabled.
  4. Click Save User. Repeat for any other users who need Fleet access.
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Method 2: Create a New User with Fleet Access

This lets you access Fleet using a different account. You can also grant your primary Google Admin Console administrator account access using Method 1.
  1. Go to manage.goguardian.com, sign in to your administrator-level account, and click User Management.
  2. Click Add User.
  3. Enter your name and email address. Under Roles, click the drop-down next to GoGuardian Fleet and select Enabled.
  4. Click Add User.
Last modified on July 14, 2026