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For any GoGuardian product to work, both the GoGuardian and GoGuardian License extensions must be installed for each student. GoGuardian recommends creating a test account (such as teststudent@schooldistrict.org) in the same OU as students for testing.

Verify the Extensions

  1. Sign in to a test or student account in the same OU where extensions are deployed.
  2. Open Google Chrome and go to chrome://extensions.
  3. Confirm that both the GoGuardian and GoGuardian License extensions are present and enabled.
If one or both extensions are missing, see the Deploy the Extensions article for deployment steps.
The GoGuardian License and Extension as seen in the Chrome://extensions page

Review Settings That Affect Activity Review

The GoGuardian extensions are always present if deployed, but activity review can be affected by settings configured at manage.goguardian.com. Access to GoGuardian Org Management is limited to GoGuardian Super Users or users with custom role access. The following settings affect whether GoGuardian is actively reviewing activity: See the Configure At Home Mode article for details on At Home Mode settings.

Confirm Google Admin Console Settings

GoGuardian’s recommended Google Admin Console best practice settings ensure each student is required to sign in to their managed school account and that settings affecting GoGuardian (such as Guest Mode, Incognito, and certificate management) are disabled. See the Google Admin Console Best Practices article to confirm all recommended settings are in place for accounts with GoGuardian deployed.
Last modified on July 9, 2026