Technical Requirements

Pear Deck works automatically in most school environments. If you or your students encounter issues, use this article to confirm that your devices, browsers, account settings, and network are configured correctly.

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Supported Devices

• Chromebooks, laptops, and desktops, including Mac, PC, and Linux
• Android devices, including phones and tablets
• iPhones and iPads

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Supported Browsers

• The latest versions of Chrome, Firefox, Edge, and Safari are actively supported.
• Internet Explorer is not supported.

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Account Requirements

Teachers and presenters

• Teachers must create a Pear Deck account using Microsoft Office 365 or Google sign-in credentials. Personal or organizational accounts are both accepted.
• Schools using Google Workspace for Education or Microsoft 365 Education can install Pear Deck for all users. See Allow or Install Pear Deck in Google Workspace or the PowerPoint Online Add-in Administrator Installation Guide.
• After creating an account, install the PowerPoint Online Add-in or the Google Slides Add-on to build and present Pear Deck lessons.

Students and participants

• Students do not need to create a Pear Deck account.
• Presenters can require participants to join with a Google or Microsoft Office 365 email address, or allow them to join anonymously.
• When students join with an account, their email addresses are saved to identify names and store responses in the presenter’s Pear Deck account. See the Pear Deck Privacy Policy for details.
• To avoid collecting any identifying information, allow students to join sessions anonymously.

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Permissions

When teachers create a Pear Deck account, they are prompted to grant the following permissions. These are required to create, save, and share Pear Deck files. See Why Pear Deck Needs Access to Your Files for a full explanation. Whether you sign in with Google Drive or OneDrive, Pear Deck requires permission to:

• View your files
• View your presentations
• View and manage files and folders created or opened with the Pear Deck app
• Add Pear Deck to your Google Drive or OneDrive

Students who are required to join with a Google or Microsoft Office 365 account share their email addresses so Pear Deck can identify their names and save their responses. If you prefer not to collect any participant information, allow anonymous session joins.

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Cookies

Pear Deck uses third-party services that require cookies. Allow cookies from the following domains:

• *.peardeck.com
• *.google.com
• *.youtube.com
• sign-in.microsoftonline.com

See Allow Cookies for Pear Deck for instructions on enabling cookies in your browser or device settings.

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Network Infrastructure and Firewalls

Pear Deck requires a stable Wi-Fi connection on all devices. If connectivity problems persist, your IT administrator should allow the domains listed below on the school’s firewall. Run the Pear Deck Network Test to check whether any required domain is blocked on your network. Some domains require a wildcard (*) prefix. Pear Deck may also make requests to additional analytics and error-reporting domains. Those services are not required to operate Pear Deck.

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Client IDs for the Pear Deck Google Slides Add-on

If your domain restricts access to Google Workspace Add-ons, the Google Workspace administrator may need to enable the following Client IDs in the Google Admin console:

• 363332900703-o12os0e8s969uqv0l12gn1m93qr4uonp.apps.googleusercontent.com (Slides API)
• 363332900703-a6k2qsdjb15a6qmsmebu1c62el4tc83r.apps.googleusercontent.com (Google Workspace Marketplace listing)

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Client IDs for Users Under 18

Google Admin console requires administrators to manually approve Pear Deck access for users under 18. Add the following Client IDs to allow students under 18 at your district or school to access Pear Deck:

• 379962065044-digedvvia3khonh0n16u1n3teq8ue9q2.apps.googleusercontent.com (Pear Deck Learning)
• 689742286244-g7fjuiujmclsmb3r9v5t4vdl00pgkjfd.apps.googleusercontent.com
• 454012513681-611ndhav2juq04gk1qadsk1co4mgclkj.apps.googleusercontent.com

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Receive Emails from Pear Deck

Pear Deck sends emails through HubSpot. To ensure users receive these emails, allowlist the Pear Deck HubSpot IP address list.

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Enable Videos on the Pear Deck Website

Videos on the Pear Deck website are hosted by Vimeo. If videos load slowly or fail to play, follow the Vimeo troubleshooting tips to resolve the issue.

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Resources