If a user’s name does not appear in the search list when you attempt to add them, they may not have a GoGuardian account in Org Management or may not have Beacon access enabled.
Add a User to Beacon
- Go to Settings from the navigation menu, then select Users.
- Under Add New User, enter the user’s email address.
- Click Add User.
- Optionally, enter the user’s cell phone number and turn on text message notifications.
- Click Save Changes.
Text and email notifications are only sent to users on the Escalation List.
Edit an Existing User
Super Users can edit any user’s permission level, phone number, and notification preferences.- Go to Settings from the navigation menu, then select Users.
- Click Edit next to the user’s name.
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Update any of the following:
- Cell Phone Number
- Permissions
- Notification Preferences
- Click Save Changes at the bottom of the page.
Each user can also edit their own cell phone number and text message notification preferences under the Your Beacon Profile setting.
Remove a User from Beacon
Super Users and Super Counselors can remove users from a Beacon deployment. Removing a user from Beacon does not delete their account from Org Management.- Go to Settings from the navigation menu, then select Users.
- Click Edit next to the user’s name.
- Scroll down, then click Delete User.
To fully disable a user’s account, contact your Super User.
Resources
Beacon User Roles and Permissions
Review what each Beacon role can and cannot do.
Escalation Lists
Configure which users receive alert notifications and in what order.
Include Student Names in Notifications
Enable student names in all Beacon email alert notifications.
About GoGuardian Beacon
Overview of how Beacon works and its role in a school safety program.